Repairs - Imprint Enterprises - Since 1975

Out with the Old and in with the New with GO Zebra Trade-In

imprint — Sun, 22 Oct 2023 14:14:31 +0000

The performance of your front line is partially dependent on the technology that is being used. So, if you’ve got some outdated devices and operating systems, you may not be overcoming errors or delays quickly (if at all) or well-equipped to tackle complexities as they arise. Its time to replace that old stuff. Of course, we know that comes with a cost. A big one. Replacing old technology and devices isn’t cheap. Beyond that, you’ve got boxes and bins of devices laying around that aren’t working anymore. You’re not sure anyone could get any more use out of them, so what do you do with them? How do you resolve this issue of replacing your old technology and getting rid of its clutter?

The answer is: GO Zebra Trade-In. With this program you can “swap setbacks for savings” by trading in old equipment for rebates towards new equipment.

TELL ME MORE ABOUT THE GO ZEBRA TRADE-IN PROGRAM?

Think of how when you are ready to upgrade your phone or turn in your leased or used vehicle. You’ve been using them for a while. They were great when you first bought them, but over time their functionality has been reduced by normal ware-and-tear not to mention their technology is now outdated. You want the newer model, but you know there’s a cost associated. Unless there’s an exchange program that assists with those new costs. GO Zebra Trade-In program is essentially the same arrangement but with your enterprise’s devices (think tablets and scanners, as examples). You bring in your old devices (regardless of brand, by the way), and Zebra gives you a cash rebate to put towards the purchase of new devices. Additionally, Zebra then recycles the old devices, thereby reducing landfill waste. As they put it, it’s a “win for you, your wallet, and the environment.”

**WHAT EXACTLY CAN I RETRUN AND GET A REBATE FOR?**

Zebra recognizes that staying ahead of your competition requires mobile computers and tablets that are beyond their predecessors’ class of intelligence. Those computers and tablets need to be able to shave time off processes, assist in better decision-making, and stand up to the daily grind. All of this is why Zebra has a list of eligible mobile computers and tablets that you can get a rebate for when you turn in your old ones. Similarly, you need scanners that are ready for action in the production line, hospital or stock room, etc. Your scanners need to capture data the first time and every time after. As such, Zebra has included in its Trade-In program the exchange of qualified scanners for the next generation of scanners.

Printers are also a part of the program. Your printer must always work – no matter the conditions (hot, cold, dropped, dirtied). A Zebra printer will manage your needs and withstand your environments and overcome any challenges. Ready to upgrade your printer? Trade-in your old one. Lastly, the GO Zebra Trade-In program includes earning cash back on Zebra’s new Dual 3-Slot Battery Charger when you trade in the Quad Battery Charger and when you refresh your mobile printer batteries by choosing Zebra batteries instead.

WHAT IS THE PROCESS? WHAT DO I NEED TO DO?

It's time. Out with the old and in with the new.

Who knows just how much downtime all those old devices and technology have really been costing you? Even without the exact figures, you know the benefits to having updated devices is invaluable to your business operations. Rather than worry about the cost, figure out how many devices you may have to trade in and what that translates to in rebates to put toward newer and better technology. You can head here to submit a form and see how much you can save by using the GO Zebra Trade-In Program or contact us and we can help you.

The post Out with the Old and in with the New with GO Zebra Trade-In first appeared on Imprint Enterprises - Since 1975.

Imprint Enterprises Promoted as a Zebra Premier Solutions Provider

imprint — Fri, 13 Mar 2020 21:08:53 +0000

Aurora, IL – March 17th, 2020 – Zebra, as a pioneer of the handheld laser scanner 40 years ago, has garnered decades of expert barcode printing experience. Flash forward to today, Zebra is on the leading edge of data capturing for supply chains across a full spectrum of industry verticals.

For example, warehouse, distribution, transportation, and logistics rely on Zebra barcode and RFID solutions to boost worker effectiveness and company performance. All to help assure that companies remain competitive in today’s challenging times.

Being promoted as a Zebra Premier Solutions Provider, Imprint Enterprises can provide both product and service capabilities to help businesses better optimize their operations.

Bob Conti of Imprint Enterprises added, “Becoming a Zebra Premier Solutions Provider is no easy feat. We’re proud to serve our customers at this advanced level. Now we can provide our customers with the ongoing solutions they need to automate, to boost performance, and most importantly, to grow their businesses in the future.”

To achieve this recent designation as a Zebra Premier Solutions Provider, Imprint Enterprises successfully completed in-depth training certifications as well as reaching milestone sales and support levels. This opens the door to Imprint customers obtaining a whole new level of first-class service and support.

As proof, Imprint Enterprises can fix, repair, install and train on the Zebra suite of managed service products as well as other vendors like SOTI and also Imprint’s own internal solutions.
To talk about how Imprint Enterprises and Zebra can better optimize any company’s process and operations, call (855) 745-4464 or visit ((INSERT WEB PAGE LINK.))

About Imprint Enterprises

Since 1975, Imprint Enterprises has provided businesses in the Chicago and Minneapolis-St. Paul area with industry-leading barcode, RFID and mobility solutions along with unparalleled service and support.

As proof, Imprint Enterprises provides a dedicated account executive and customer support representative committed to optimizing the value of the investment in technology.

In addition, the Imprint Enterprises technical team has the proven skills and experience to readily assist with on-site service and repair when needed—and all just a short drive away.

The post Imprint Enterprises Promoted as a Zebra Premier Solutions Provider first appeared on Imprint Enterprises - Since 1975.

Use Imprint Mobility Manager and Get Your Time Back

imprint — Wed, 11 Mar 2020 13:00:16 +0000

The reality impacting businesses across industries (from manufacturing, distribution, transportation and logistics) is ineffective mobility management. There is a constant requirement for human and capital investment to be allocated for provisioning, monitoring, and repairing mobile technology. And there’s no way around it because mobile technology is here to stay; it will continue to evolve and be a critical component to successful enterprises.

What is also inevitable, with any technology or device, is that there will be times when a device is damaged, malfunctions, dies, etc. and this will interrupt business operations. If there aren’t the right resources to allocate managing the issue,

it spreads through departments and increases the detrimental impact it has on business function. It doesn’t have to be that way anymore. We are introducing our new platform of mobility management solutions: Imprint Mobility Manager (IM²)

IM² helps you across the entire lifecycle of your mobile technology – from provisioning, to monitoring, to repairs (and more) – via one source. We are one phone call away and everything’s covered.

RAPID CONFIGURE & RESTORE + EASY REPAIR & RETURN

We recognize the investment you’ve made in your devices; our role is to help you maximize that. So, when devices break down or get damaged, we respond quickly so that your downtime is reduced by repairing your device swiftly and getting it back to you. Our IM² system gets any device restored and back into service fast, all with a quick scan of the right bar code. We will also manage your service contracts, make the RMA request to the factory (Zebra or Honeywell), provide the RMA to you, and manage any customer returns to vendors, vendor repairs and/or shipping back to customer. Every mobile device requires set up and restoration and we have experts just waiting to handle these things for you.

MOBILE DEVICE MONITORING

We will track your device performance 24/7. When you use IM², you have a dedicated tech support team monitoring your devices in real time. This allows us to maintain your mobile fleet’s performance edge via scheduled updates and installing patches. Your company’s effectiveness in mobile communications is critical to your business which is why it’s also our primary concern. Have peace of mind knowing your mobile needs are professionally and affordably being taken care of (and watched closely).

PERSONALIZED HELP DESK

We are known for putting the SERVE back into customer service. There’s a team of professionals and certified experts just ready to answer your call. You can reach out to us in any way that is best for you – email or phone. By managing your devices remotely, issues you’re having with your mobile fleet can be resolved faster and with ease. We can access your devices from wherever we are and no matter where they are (or you are). We’ll assess the problem; triage the issue; and then configure a solution.

Tight integrations with Apple VPP and Google Play deliver the right application to the right employee and device. IT staff can use blacklist/whitelist controls to identify what corporate apps are available and can also wipe/remove enterprise apps if a device is non-compliant, lost, or if an employee leaves.

You don’t have to live with mobility hassles any longer. Use Imprint Mobility Manager and get your time back.

We ensure that it’s super easy. Contact us when your devices are down, we’ll give you the right paperwork. You just have to put the device in a box, and we’ll take care of the rest. Plus, it’s a cost-effective way to instantly enhance the effectiveness of your mobile operations while reducing (or even eliminating) some of the biggest logistical headaches associated with a successful business mobility strategy. We are ready to partner with you. Visit this page and fill out the form on the bottom to get started.

The post Use Imprint Mobility Manager and Get Your Time Back first appeared on Imprint Enterprises - Since 1975.

Launch of Imprint Mobility Manager (IM2) Helps Solve Mobile Technology’s Biggest Headaches

imprint — Fri, 28 Feb 2020 21:11:05 +0000

Aurora, IL – March 2nd, 2020 – Mobile technology, in theory, should dramatically enhance productivity and effectiveness in the business world. However, companies across the manufacturing, distribution, transportation and logistics spectrum often experience a different outcome.

Bottom line, the more mobile devices a company has on hand the more that can go wrong. And will. Even worse, most companies suffer from a lack of effective mobility management due to the constant and unpredictable human and capital investment needed to provision, monitor and repair mobile technology. The resource management drain often spreads from department to department, including everything from operations to finance to IT.

Bob Conti of Imprint Enterprises shares some welcome news on how to cost-effectively reverse that trend. “Every day, we witness the headaches and hassles that surface unexpectedly with mobile devices. But now when you outsource to Imprint Mobility Manager, we take mobility management entirely off your plate. All so you can focus on what your company does best. Yes, it can really be that simple.”

Imprint Mobility Manager covers every stage of a mobile device’s lifecycle from configuration to monitoring to help desk support as well as timely repairs.

The key components of Imprint Mobility Manager include:

Rapid Configure and Restore
Mobile devices will always require setup and restoration. The IM2 system gets any device restored and back into service quickly and expertly, all with a quick scan of some barcodes.

Mobile Device Monitoring
Device performance is tracked 24/7. Remote tech support team monitoring lets Imprint see your devices in real-time. All to maintain a company’s performance edge via scheduled updates, installing patches and much more.

Personalized Help Desk
Whether it’s via email or phone, expert help is always on call. By managing devices remotely, mobility and phone issues are solved faster and easier. The IM2 team will access the device, assess the problem, triage the issue and configure a solution.

Easy Repair and Return
Devices do break down or can suffer both internal and external physical damage. When those issues occur, repairs must be made quickly to minimize downtime as well as to avoid the ongoing cost of expensive spare units.

To get devices repaired and back in service quickly, Imprint Mobility Manager will manage your service contracts, make the RMA request to the factory (Zebra or Honeywell), provide the RMA, address any customer returns to vendor, vendor repairs and ships back to the customer.
To discover more on how to solve today’s mobile device challenges, call (855) 745-4464 or visit https://imprint-e.com/solutions/im2

About Imprint Enterprises
Since 1975, Imprint Enterprises has provided businesses in the Chicago and Minneapolis-St. Paul area with industry leading barcode, RFID and mobility solutions and unparalleled service and support.

With Imprint Enterprises, you have a dedicated account executive and customer support representative committed to ensuring you receive the most value for your technology investment.

In addition, the skilled and experienced Imprint Enterprises technical team is ready to assist you with on-site service and repair when needed—we are just a short drive away.

The post Launch of Imprint Mobility Manager (IM2) Helps Solve Mobile Technology’s Biggest Headaches first appeared on Imprint Enterprises - Since 1975.

Easy Control of Every Device from Deployment to Retirement

imprint — Wed, 26 Feb 2020 13:23:56 +0000

That fleet of mobile devices is not going to manage itself. There isn’t a way around all the provisioning, updating, securing, repairing (etc.) that comes with business mobility. But there is a way to streamline the efforts in maintaining your fleet and to quickly access all the information you need to have broader visibility and control. With SOTI MobiControl (the leading software in Mobile Device Management) you’ll have access to all the information you need in one single pane of glass.

Plus, with SOTI MobiControl you’ll have a comprehensive suite of features that allows you control over your devices throughout the entirety of their lifecycle – from deployment to retirement and everything in between.

FROM RAPID DEPLOYMENT TO RETIREMENT

SOTI MobiControl can speed up deployment and decrease provisioning costs of your mobile devices with the ability to provision devices remotely, using profile and packages based on user role or geographic location. There is also the SOTI Self-Service Portal which allows employee-initiated enrollment. Additionally, using SOTI Stage or other third-party solutions (such as Apple DEP or Zebra StageNow, among others) can also simplify deployment.

On the other side of the device’s lifecycle – retirement – you can wipe a device if it’s lost or stolen, removing any company data once an employee resigns or is terminated. Once the device has been retired, you can recoup the app licenses or re-provision the device for another user or another part of a business.

DEVICE AND DATA SECURITY

A variety of features keep confidential company information protected, including but not limited to the following: IT administrators can control exactly what can/cannot be installed which prevents rogue applications and malware. There are authentication and password features, as well as encryption, that protects devices and keeps company content secure. You can set alert rules which automate device actions and notifications when a device is non-compliant.

Deploying certificates and configuring VPNs secures communication. Restriction features like USB mass storage, camera or screen capture are also available to keep information private. And out-of-contact policies means a device will be secured or wiped automatically when the device hasn’t contacted SOTI MobiControl within a pre-defined period.

APPLICATION AND CONTENT MANAGEMENT

In a similar vein – there are content management features to help distribute (and, also prevent unauthorized disclosure of) sensitive or corporate content. SOTI Surf, as an example, secures the web browser by allowing whitelisting or blacklisting websites; restricting web browsing while on cellular or roaming; and preventing screen capture. SOTI Hub secures access to company files located within the network or cloud; syncs files from devices back to network drives; and prevents sharing and printing of files.

IT staff can set data leakage prevention (DLP) rules and use LDAP integration to control who sees what file and websites and what they can do with them on that device. For application management – there are features to secure and distribute corporate apps. Tight integrations with Apple VPP and Google Play deliver the right application to the right employee and device. IT staff can use blacklist/whitelist controls to identify what corporate apps are available and can also wipe/remove enterprise apps if a device is non-compliant, lost, or if an employee leaves.

SOTI MobiControl gives you easy control of every device from deployment to retirement.

No more wasted time digging for information not readily accessible. It’s all available in a single pane of glass. No more struggling to maintain every single device from provisioning to replacement. SOTI MobiControl streamlines all those efforts, all those processes, with its comprehensive suite of features. With this MDM software you’ll have broader visibility and better control of your mobile fleet. Want to learn more about SOTI MobiControl? Contact us.

The post Easy Control of Every Device from Deployment to Retirement first appeared on Imprint Enterprises - Since 1975.

Why Manage Your Mobile Devices When We Can Do it for You?

imprint — Wed, 19 Feb 2020 13:21:47 +0000

We understand how difficult it must be to oversee your company or department while also managing business mobility. Maintaining your fleet of devices is critical to business function, but if your attention is placed there, it can’t be elsewhere. Having your eyes on all the moving parts and pieces is challenging for any sized company, but with a smaller business there are even fewer human resources to allocate across your business operations. Inevitably, you end up doing more than you can as one person with a finite number of hours in the work week.

As business demands increasing the size of your mobile fleet, the time and attention required to upkeep of all your devices increases, too. Naturally, you end up searching for a solution. Something that will allow you controlled and comprehensive oversight of your devices while not requiring your active administration. Luckily, your search is over. We’ve got the solution you’ve been looking for.

Our new management service offerings are the perfect package to supporting your business mobility while you focus your time and attention on the bigger stuff.

We have a long history of excellent customer service, a professional and certified team, a wide range of devices to address your business needs, and key applications to make managing your devices comprehensive and controlled. No longer do you have to manage your fleet yourself. You can outsource your device management to a professional, reputable, well-equipped and well stocked team like ours.

OUR TEAM PROVIDES PROFESSIONALISM AND EXCELLENT CUSTOMER SERVICE

Imprint Enterprises has a rich 45-year history with 28 in the data collection and mobility marketplace. We’ve evolved as the industry has but have continued to focus on and emphasize our customer care. Our customers have always come first. We offered them the best products with the best customer service for the best value. Our sales philosophy is the “marathon approach” truly believing in building long-term business relationships. This has translated to our reps knowing customers just by the sound of their voice. Our team is comprised of professional, experienced, and technically trained people who have strong tenure with our company and hold mastery over the industry.

We have elite status as a premiere partner with industry leaders such as Zebra and Honeywell. Whether you need data collection or mobility hardware service, parts and supplies, or advice and technical support on how to get the most value out of your solutions, our skilled and responsive staff is ready to assist you. You can learn more about us here.

WE HAVE ACCESS TO THE BEST MANAGEMENT TECHNOLOGY & APPLICATIONS

Our team has all the right applications to have comprehensive oversight and full control over your fleet. Of our applications, these are the most critical to your mobility strategy: SOTI MobiControl Mobile Device Management (MDM) and Zebra VisibilityIQ™ Technology. With the dedication of the excellent management service team you’ll be assigned, along with these robust, reputable, and cutting-edge tools, you’ll have clear and detailed oversight of your fleet.

SOTI MobiControl is leading the industry in MDM solutions with the broadest device support – from laptops/PCs to AR headsets, and includes a wide range of mobile devices (smartphones, tablets, single use devices, rugged devices). It’s also brand agnostic meaning it works with any major operating system (Windows, Android, Apple.) With SOTI MobiControl you can collect nearly all the data on each device, including (but not limited to): properties, app usage, geolocation, cellular and voice data usage, deployment info, and search results. MobiControl gives you the visibility and therefore control through the lifecycle of each device, beginning with rapid deployment and provisioning through to a device’s retirement.

Zebra’s VisibiityIQ™ Technology is an amazing solution that will shed light on all those moving parts and pieces you’re trying to manage. Zebra’s VisibilityIQ™ suite of services (OneCare®, Foresight, and DNA) will have you running a tighter ship and always steering the course because you know exactly what’s on the horizon. OnceCare® service and support is a configurable web-based tool enabling series repair, support cases, contracts, and LifeGuard™ reports. With Foresight you can instantly know all your mobile computer device metrics from one single pane which helps you to streamline your workflows. DNA collects and delivers critical data allowing you for better decision-making. Through DNA you receive access to a full set of features, including: PowerPrecision Console (identifies your good batteries); Device Diagnostics; StageNow (rapidly configures your fleets); and WorryFree WiFi (strengthens your connectivity).

WE HAVE A VARIETY OF PRODUCTS & SOLUTIONS TO SUPPORT YOUR BUSINESS FUNCTIONS

If you’re already a customer of ours, then the transition will be easy; we already know your business, its needs, and what devices you’re employing. If, and when, those devices need upgrades or replacements, we’ll already be well-versed to recommend the latest version of the same device or a new one that will still effectively handle your business requirements with little- to no-interruption or downtime. We can also recommend additional services or solutions to help improve your business’ day-to-day

If you’re new to us, you’ll be ecstatic that you found us. Our products and solutions work across nine industries (beverage, cannabis, chemical, food, fulfillment, logistics, manufacturing, medical, and packaging). Our mobile devices range from barcode scanners to wearable scanners, mobile terminals, barcode verifiers, RFID products, rugged tables, and more. And our solutions cover asset tracking, labeling, barcode systems, RFID solutions in addition to mobility solutions.

Bottom line – we can be your one-stop shop for products and solutions while also offering mobility management services that will have you feeling relieved that your devices are being so well taken care of. You can get your products through us, your service contracts, all the solutions you need, and get mobility management to go with it.

We recognize the unique challenges businesses face in trying to manage their business mobility while also managing all the other parts of their business.

Our new management services can oversee and maintain your mobile fleet and address the issues as they arise. We are your perfect solution with great customer service, years of experience and certified professionals; amazing applications at our fingertips; and all the right devices to support your business operations. Why manage your mobile devices when we can do it for you? Contact us today to get started.

The post Why Manage Your Mobile Devices When We Can Do it for You? first appeared on Imprint Enterprises - Since 1975.

Reduce Your Downtime with Our Management Services

imprint — Fri, 14 Feb 2020 12:37:53 +0000

You’re without the time or resources to manage and maintain all the devices that fall under your supervision. While you need to know if and when a device goes down and why, you don’t want the hassle of being the one to figure it all out and stop everything else you’re doing to get that device back up and running again. Product needs to come into the warehouse and back out again with efficiency and accuracy. So how do you ensure that downtime doesn’t happen and if it does that it’s immediately resolved? Or that your devices are all operating and have everything they need, without you having to get down into the details?

Our new management service offerings can take care of your devices and assist during downtime so you don’t have to.

With us looking over your fleet, you can focus your time and attention on other business activities. We’ll reduce and manage the downtime, while you gain more time to focus on the movement of product in and out of the warehouse. Which is exactly what you want.

IMMEDIATE NEEDS WHEN DEVICES GO DOWN

When normal business operation is interrupted by a device (or several) going down, you may get notified by the staff member whose device isn’t functioning or by a notification in your MDM system (if you have one). When this happens, you have several immediate needs. First and foremost, you need to get this device back up and running and fast. Which means you need to understand the reason for the downtime as quickly as possible in order to fix it. Then, when the issue is resolved and things are back up and running, you may want to understand the larger circumstances or variables of the downtime so that you can prevent it from happening in the future.

Our management services offerings can address all these needs, making our team members your team members, with specific time and attention allocated to managing and maintaining your devices.

PREVENTING AND DECREASING DOWNTIME

Since we’ll have team members dedicated to your devices, we can prevent downtime from happening and significantly reduce the length of time a device is down. With a variety of software solutions at our disposal, (SOTI MobiControl and VisibilityIQ as examples), we can have a proactive eye on your devices, knowing when they go down before you do. When we are notified by one of our systems that one of your devices is offline or inoperable, we can identify what that device needs and resolve it immediately – maybe even before you know about it.

Or if a device is at risk – the battery is low, an update is needed, a patch is required, the Wi-Fi signal has been lost – we’ll be notified and can address the problem before it results in downtime and halts operations.

UNDERSTANDING DOWNTIME

We can address updates and version control proactively and ensure security measures, virus protection, etc. The more information you have about why the downtime occurs, the more we can work together to address it, reduce it, or perhaps even prevent it from happening altogether.

We can manage your devices and downtime, so you don’t have to.

You can have oversight of all your devices and ensure they are properly maintained without having to give up your own time. Our new management services can be the eyes on your fleet while your eyes are on the rest of business operations. We can reduce and manage downtime and serve as your help desk, ready and available when you call. Contact us. Let us support you and your devices.

The post Reduce Your Downtime with Our Management Services first appeared on Imprint Enterprises - Since 1975.

What Mobile Device Management Is and Can Do for You

imprint — Fri, 07 Feb 2020 20:43:33 +0000

Your fleet just grew again by another x number of devices, pushing you beyond your bandwidth. All these devices have you overrun with activities – from repairs, to patches, to updates and more. There is no shortage of tasks required to maintain each of them which is just too much for you and/or your team to manage.

As a result, efficiency is decreasing and downtime is increasing because you can’t fix, patch, update, and repair the devices fast enough to keep them in optimal working condition.

You need broader and faster visibility across your entire fleet and the ability to work on each device more quickly once you pinpoint the errors and malfunctions.

It’s time to consider a Mobile Device Management (MDM) Software (like SOTI’s MobiControl) which will be a key piece to your mobility strategy as your fleet grows and with it the volume of your responsibilities.

An MDM software can provide you the information you need to more easily maintain and manage your mobile fleet from one place regardless of where you or the device is located.

WHAT EXACTLY IS MDM SOFTWARE AND WHAT’S IT MEAN FOR ME?

Again, MDM means Mobile Device Management. Sometimes it’s also referred to as EEM for Enterprise Mobility Management. In its simplest terms, it’s a program that allows you the oversight to manage all your mobile devices from one place. Taking it one step further, MDM software allows you to: provision devices faster and get them into the hands of the users; secure information; support customers and workers remotely; and customize and simplify the user experience on their devices. What that means for you is reduced costs and downtime, thus increased efficiency.

There are several MDM applications to choose from but our top choice and the one we can offer you is SOTI’s MobiControl. MobiControl is leading the industry in MDM solutions “for securing, supporting, and managing business-critical mobility and IoT device deployments.” MobiControl has the broadest device support – from laptops/PCs to AR headsets, and includes a wide range of mobile devices (smartphones, tablets, single use devices, rugged devices). Plus, it’s brand agnostic meaning it works with any major operating system (Windows, Android, Apple.) MDM software is one giant step for you and a revolutionary leap for your device management.

WHAT INFORMATION CAN AN MDM SOFTWARE CAPTURE?

The information that is captured by your MDM system will be based on the software itself and its capabilities. What we know about SOTI’s MobiControl is that it collects nearly all the data on each device, including (but not limited to): properties, app usage, geolocation, cellular and voice data usage, deployment info, and search results. Of interest is the unique location-based info about each device – where is it; where has it been; how was it or is it being used.

Additionally, an administration console also gives you information such as hierarchical organization of devices by location, business unit, or IT function. Dynamic and configurable charts offer information about connection dates and times, manufacturer model, operating system (OS) version and more.

HOW EXACTLY DOES MDM SOFTWARE HELP ME MANAGE AND MAINTAIN MY DEVICES BETTER?

MDM systems such as SOTI’s MobiControl gives you the visibility and therefore control through the lifecycle of each device, beginning with rapid deployment and provisioning through to a device’s retirement. In between, you can remote into a device to triage the problem on the spot. You can push updates or patches when you know a device is not in use and make it ready to go for when it’s next needed. You can wipe it clean automatically if it goes beyond a determined geofence. You can review only those devices in geographic location and hide the rest, keeping your attention focused on just the fleet requiring your attention in that moment.

You can block off any non-business-related apps or functions to keep the devices dedicated to the job at-hand and prevent employees from using them for personal use. You can track your devices whereabouts and use as well as its needs (updates, repairs, and more). With this comprehensive overview of the fleet and the detailed visibility of each device, you can take care of multiple devices all at one time if/when needed, or simply focus on just those devices requiring your immediate response – all while keeping business moving.

You don’t need to struggle trying to manage every device individually.

With reputable MDM Software like SOTI’s MobiControl you can manage them all – together or individually- from one place. Want to learn more about how MDM Software can make your mobile management easier? Contact us. Interested in learning more about SOTI’s MobiControl – check out this video. Want to skip both and head right for a demo – we can make that happen, get in touch today.

The post What Mobile Device Management Is and Can Do for You first appeared on Imprint Enterprises - Since 1975.

A Solution with Clear Device Data to Help You Make Your Next Move

imprint — Wed, 06 Nov 2019 13:43:40 +0000

The dependency on mobile assets in your business will continue to grow. And you already have an overwhelming number of devices and contracts to monitor and maintain. If these continue to grow, so does your guesswork since you don’t yet have a whole and clear picture of all these moving parts. Without clear, complete, and accessible data, you are blindsided by problems. Work is being disrupted, security risks rise as do costs, and productivity drops. As a result, you work based on how quickly you can react.

You can replace reactive with proactive with Zebra’s VisibilityIQ™ Foresight. Your data will suddenly be so readily available (and clear) that your next move will be obvious.

With VisibilityIQ™ Foresight, you’ll instantly know your mobile computing device metrics from a single pane of glass. You’ll have consolidated data allowing you to see the big picture. You’ll have the ability to pre-empt problems. And you’ll have the ability to turn that information into action.

CONSOLIDATED DATA THAT PAINTS THE BIG PICTURE

Foresight pulls from more data sources and stores it for longer periods of time than other services. It aggregates all that data into one single, color-coded, cloud-based pane of glass. With a user-friendly experience and the ability to navigate with fewer clicks you’ll find your own answers quickly (without having to call over the IT experts). You can also customize the views by roles to get the information that is most relevant to your needs.

You’ll be able to access information including, predictive states, conditions, location, battery level, utilization, performance, physical and storage memory, health, WLAN signal strength, lost/stolen devices and newly activated ones. Plus, email alerts will keep you informed when you’re away from your computer. With color-coding notifications you’ll be able to tell in an instant the status of a device: red for immediate attention; yellow for precautions; and green for optimal conditions.

PREEMPT PROBLEMS AND FORECAST NEEDS

Foresight collects historical data so you can catch problems early on as well as uncover patterns to improve operations before they impact business. The device data Foresight collects allows you to determine if your devices are ready for the workday: properly allocate resources (by indication of when and where to shift devices); avoid unforeseen downtime (by anticipating battery and device failure); and forecast season demands (by tracking season utilization trends.) With Foresight working by your side, you improve the well-being of your organization whether you’re in manufacturing, health, or retail.

You’ll eliminate manual tracking and instantly locate devices. You’ll ensure devices are ready and available for a worker’s full shift. You’ll increase uptime by preventing battery and device issues. And you’ll speed up remote device rollouts across multiple locations.

TURN INFORMATION INTO ACTION

With so much accessible, clear data in one single dashboard, you can view your own reports without having to call for IT. You can select the reports that are most relevant to your department or role or see in-depth and new operational and repair reports that keep you in-the-know and inform your next move. By maximizing efficiency through tracking the health, location, and utilization of active devices, you can cut expenses and stop overspending.

The information now available to you assists in understanding how to right-size your inventory; determine the load-balance of your devices; track loss or stolen devices; and/or eliminate unnecessary repairs – all of which can reduce your costs.

Time to be proactive and know clearly your next move.

With consolidated data, you’ll see the big picture. With clear data, you’ll be able to preempt problems. With easy reports and management that doesn’t require an IT expert, you can turn information into action. VisibilityIQ’s™ Foresight allows you to reach higher levels of uptime, tighten security, slash costs, and push up productivity. Contact us and we’ll get you started.

The post A Solution with Clear Device Data to Help You Make Your Next Move first appeared on Imprint Enterprises - Since 1975.

Can Software Really Care for You and Your Equipment?

imprint — Wed, 30 Oct 2019 13:05:21 +0000

If you are attempting to maintain and keep track of 30 or more contracts, chances are you’re struggling. You are probably operating without a comprehensive and central view of all this critical data which has you in the dark, and spending more time being reactive than proactive. Without clear oversight on your equipment, there’s also more work disruptions, increased security risks, rising costs, and productivity deficiencies.

What you need is Zebra’s VisibilityIQ™ OneCare® to get you working more efficiently and putting you in a proactive position.

VisibilityIQ™ OneCare® is a configurable web-based tool enabling series of repair, support cases, contracts, and LifeGuard™ reports and it’s available and accessible to you; captures more data and reports than you can using old-school methods; and includes a variety of administrative features to help you work more efficiently.

AVAILABLE & ACCESSIBLE

OneCare® is available as an included benefit to all customers who hold one of the following valid Zebra OneCare® Support Service agreements for mobile computers or scanners:

Valid Zebra OneCare® Technical Support & Software (available for Core HW and SW Support SKUs)
Valid Zebra SV for TC2X Service Support Agreement
Valid Zebra OneCare® Essential
Valid Zebra OneCare® Select

OneCare’s® availability by region is: NA, EMEA, and APAC. It’s not currently available in Latin America. And it’s easily accessible because your Login ID is the same across any Visibility dashboard. If you are wondering if you have an ID already; or if you are not sure whether you have one of the qualified agreements; or you need access to your OneCare® portal contact us . We can answer all your questions and enable your access.

DATA & REPORTS

With OneCare® you’ll have visibility across repair data, technical/non-technical case data, contract information and LifeGuard™ analytics for Android devices. You get a personalize, customizable, and dynamic dashboard with more data in easy to consume formats. There’s more data readily at your fingertips, such as relevant and usable info related to repairs, cases, contracts, and performance. Plus, you’ll receive insights about security updates that are available for Android mobile devices. With a built-in automated interactive tool, you can replace manual reporting.

Reports include:

LifeGuard™ Analytics (shows Android security patch status)
Repair LifeCycle (status of all repair tickets)
Case LifeCycle (status of all tech support tickets)
Contracts (shows all service contract details including entitlement)

Additional reports were recently added to the latest version and include:

On time delivery (trend of repaired/replaced devices shipped on time)
Repair return rate (tracks return rate over a 12-month period. NTF and damage, too)
Repair repeat rate (trend of repaired devices returning within 30 days)
Top repair metrics (graphical ranking by site, faults, problems)

Simply stated, OneCare® maximizes your device uptime, secures your devices and data, and highlights repair status.

ADMINISTRATIVE FEATURES & CUSTOMER ONBOARDING

You can set report alert thresholds. Email notifications will have you receiving daily emails summarizing changes in threshold metrics for each report. There’s also site assignment where you can view/assigned sites by site listing or user listing. This is a feature that is available for partners and administrators. And there is a simplified web-based onboarding process. For existing customers, the contract auto add feature will automatically add new contracts for existing customers to the dashboard.

For new customers, partners can find a link on Partner Gateway to the online form to request dashboard access for one of their customers. The simplified onboarding process further supports the prior point about OneCare® being accessible.

If you already have OneCare® at your fingertips – leverage it today.

Be proactive instead of reactive? Know the status of your components with a comprehensive overview and easy to use dashboard complete with all the data and reports you could imagine. Contact us and we’ll get you started with OneCare®. If you want to check out other VisibilityIQ™ technology that will help you gain the oversight you’re looking for, you can read this.

The post Can Software Really Care for You and Your Equipment? first appeared on Imprint Enterprises - Since 1975.

Repairs - Imprint Enterprises - Since 1975

Out with the Old and in with the New with GO Zebra Trade-In

The answer is: GO Zebra Trade-In. With this program you can “swap setbacks for savings” by trading in old equipment for rebates towards new equipment.

​TELL ME MORE ABOUT THE GO ZEBRA TRADE-IN PROGRAM?

WHAT EXACTLY CAN I RETRUN AND GET A REBATE FOR?​

WHAT IS THE PROCESS? WHAT DO I NEED TO DO?​

It's time. Out with the old and in with the new. ​